Terms and Conditions
T&Cs
You can download the T&Cs here as a PDF:
http://www.nordwelt-versand.de/pdf/nordwelt-versand-gmbh-agb.pdf
To view the PDF file, you need Adobe Reader. You can download it from the Adobe website:
Nordwelt Versand GmbH i.L. (in liquidation)
Managing Director: Oliver Bode
An der Windmühle 1
D- 31079 Sibbesse
Germany
Tel.: (+49) 5065 963700
Email: nordwelt-versand@nordwelt-versand.de
Registration Court: HRB District Court Hildesheim, No.: 110259
Tax ID: 30/200/02461
VAT ID: DE203300503
Directions: https://www.nordwelt-versand.de/anfahrt
I. General Terms and Conditions
1 Scope
For business relationships with our customers, the following General Terms and Conditions in their version valid at the time of the order apply to orders via the online shop.
Customers include both consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
2 Offer and Conclusion of Contract
The presentation of products in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog.
The subject of the contract is the sale of goods via our online shop. After entering your personal data, successfully completing the individual ordering steps, and clicking the corresponding button in the final step of the ordering process, you submit a binding offer to purchase the goods contained in the shopping cart. Before submitting the order, you have the opportunity to detect any input errors and to correct and/or change them using the correction function.
Confirmation of receipt of the order follows immediately after the order is submitted. This automatic confirmation of receipt merely documents that the order has been received by us and does not constitute acceptance of the order.
We are entitled to accept your order within 5 days of receipt by sending an order confirmation in writing or in text form (e.g., email), in which you are requested to pay, or by confirming the processing of the order or the delivery of the goods.
Notwithstanding this, for consumer customers, a binding contract may already be concluded if you choose an online payment method and make the payment immediately after submitting the order. In this case, the contract is concluded at the time the respective payment service provider confirms the execution of the payment instruction to you.
3 Payment
Only the payment methods displayed during the ordering process are accepted. The available payment methods and information regarding any additional costs for a payment method can be viewed in advance on the information pages of our online shop.
4 Delivery
Delivery is carried out by sending the goods to the address provided by the customer.
Delivery is subject to the packaging and shipping costs displayed in the ordering process. Information regarding any delivery restrictions and incurred packaging and shipping costs can be viewed in advance on the information pages of our online shop.
If, despite careful planning, an item is unavailable through no fault of our own, you will be informed of this via email and any considerations already provided will be refunded.
5 Retention of Title
The delivered goods remain our property until the purchase price has been paid in full.
For entrepreneur customers, the following applies by way of derogation: We reserve title to the goods until all claims from the ongoing business relationship have been settled in full.
6 Liability for Defects (Warranty)
The statutory liability for defects applies.
7 Transport Damages
For consumer customers: Please report transport damages to the delivery person as soon as possible and contact us. Contact details can be found in the Legal Notice (Impressum). Please note that failure to file a complaint or make contact has no consequences for your statutory warranty rights. However, you help us to assert our own claims against the transport company.
For entrepreneur customers: You must inspect the goods immediately upon receipt for correctness, completeness, and defects in accordance with Section 377 of the German Commercial Code (HGB).
8 Choice of Law and Place of Jurisdiction
The law of the Federal Republic of Germany applies to the contractual relationships between us and the entrepreneur customer. The application of the UN Sales Convention is excluded.
The place of jurisdiction for all disputes arising from the contractual relationship between the customer and us is our registered office, provided that the customer is a merchant, a legal entity under public law, or a special fund under public law.
9 Protection of Minors
The sale of alcohol to youths under 18 years of age is prohibited. Our offer is aimed exclusively at adult customers. If you are under 18 years old, you are not allowed to order alcoholic beverages from us. By placing your order, you confirm that you are at least 18 years old. In cases of doubt, we request age verification or use other suitable age verification methods (e.g., Post-Ident procedure).
10 Weapons
All products in our range are freely available and are not subject to any registration requirement. Items marked with "Proof of age" on our website (e.g., handcuffs, batons, knives, swords, morning stars, crossbows, bows, axes, clubs, etc.) may only be sold to persons over 18 years of age. To ensure your date of birth or age is established beyond doubt, we require an official proof of age (copy of identity card/passport or driver's license) with your first order. Send the copy of the official proof of age by letter to Nordwelt-Versand GmbH, An der Windmühle 1, 31079 Sibbesse, or by email to nordwelt-versand@nordwelt-versand.de.
Acceptance of the order is expressly subject to the proviso that the purchaser meets the requirements necessary for their country. If the purchaser feigns a false age by placing an order, no contract is concluded as a result.
In cases of doubt, we request age verification or use other suitable age verification methods (e.g., Post-Ident procedure).
II. Customer Information:
1 Codes of Conduct
We are a member of the association "sicherer und seriöser Internetshopbetreiber e. V." (Association of Secure and Reputable Online Shop Operators) and have submitted to their audit criteria and their out-of-court arbitration board, which is free of charge for our customers.
http://www.internetsiegel.net/Pruefungskriterien.pdf
http://www.internetsiegel.net/html/schlichtungsstelle.html
2 Technical Steps Leading to the Conclusion of the Contract and Correction Options
You can add the desired goods to the virtual shopping cart without obligation. You can view, correct, and/or delete its content at any time. If you wish to purchase the selected goods, you must go through the ordering process by entering your personal data and choosing the desired shipping and payment method. You can cancel the ordering process at any time by closing the browser window or complete it by submitting the order. You can identify any input errors in your order before submitting it and correct them using the correction functions. The contract is concluded in accordance with Section 2 of our T&Cs (in Part I. General Terms and Conditions).
3 Essential Characteristics of the Goods
Please refer to the respective product descriptions in our online shop for information on the essential characteristics of the goods we offer.
4 Contract Language
The language available for concluding the contract is German.
5 Delivery Time Information
The delivery time can be found in the respective offer in our online shop. If no information is provided there, the delivery time is a maximum of 5 days for domestic deliveries and a maximum of 10 days for international deliveries. If the delivery period includes Sundays and public holidays, the delivery time is extended accordingly.
6 Complaints
You can submit complaints, grievances, and other warranty claims to the address specified in the Legal Notice.
7 Warranty
The warranty is provided in accordance with the information in Section 6 of our T&Cs (in Part I. General Terms and Conditions).
8 Storage of the Contract Text
The complete contract text is not stored by us. You can view the general terms and conditions at any time on our website and save them to your computer. The specific order data as well as the General Terms and Conditions and customer information will be sent to you via email. The specific order data can be viewed in the login area upon registration.
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III. Right of Withdrawal for Consumers:
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity.
Withdrawal Instructions
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us
Nordwelt Versand GmbH i.L. (in liquidation)
Managing Director: Oliver Bode
An der Windmühle 1
D- 31079 Sibbesse
Tel.: (+49) 5065 963700
Email: nordwelt-versand@nordwelt-versand.de
by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.
DOWNLOAD MODEL WITHDRAWAL FORM
You can also exercise your right of withdrawal online under "WITHDRAWAL OF THE ORDER". If you use this online function, we will immediately transmit to you a confirmation of receipt on a durable medium (e.g., by email) with information on the content of the declaration of withdrawal as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient that you send the communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the communication about your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in any case, you will not be charged any fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics, and functioning of the goods.
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Reasons for the non-existence and premature expiration of the right of withdrawal:
The right of withdrawal for distance contracts does not exist:
For the delivery of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
For the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded.
For the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
For the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence.
The right of withdrawal for distance contracts expires prematurely:
For the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.
For the delivery of goods if, after delivery, they were inseparably mixed with other goods due to their nature.
For the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.
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Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and send it back.
To:
Nordwelt Versand GmbH i. L. (in liquidation)
Managing Director: Oliver Bode
An der Windmühle 1
D- 31079 Sibbesse
Email: nordwelt-versand@nordwelt-versand.de
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract concluded for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.
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